Monday, March 15, 2010

Voice over Internet Protocol

A major development starting in 2004 has been the introduction of mass-market VoIP services over broadband Internet access services, in which subscribers make and receive calls as they would over the PSTN. Full phone service VoIP phone companies provide inbound and outbound calling with Direct Inbound Dialing. Many offer unlimited domestic calling, and some to other countries as well, for a flat monthly fee as well as free calling between subscribers using the same provider.[12]  These services have a wide variety of features which can be more or less similar to traditional POTS.

There are three common methods of connecting to VoIP service providers:

    * An Analog Telephone Adapter (ATA) may be connected between an IP network (such as a broadband connection) and an existing telephone jack in order to provide service nearly indistinguishable from PSTN providers on all the other telephone jacks in the residence. This type of service, which is fixed to one location, is generally offered by broadband Internet providers such as cable companies and telephone companies as a cheaper flat-rate traditional phone service.
    * Dedicated VoIP phones are phones that allow VoIP calls without the use of a computer. Instead they connect directly to the IP network (using technologies such as Wi-Fi or Ethernet). In order to connect to the PSTN they usually require service from a VoIP service provider; most people therefore will use them in conjunction with a paid service plan.
    * A softphone (also known as an Internet phone or Digital phone) is a piece of software that can be installed on a computer that allows VoIP calling without dedicated hardware.

PSTN and mobile network providers

It is becoming increasingly common for telecommunications providers to use VoIP telephony over dedicated and public IP networks to connect switching stations and to interconnect with other telephony network providers; this is often referred to as "IP backhaul".[13][14]

Many telecommunications companies are looking at the IP Multimedia Subsystem (IMS) which will merge Internet technologies with the mobile world, using a pure VoIP infrastructure. It will enable them to upgrade their existing systems while embracing Internet technologies such as the Web, email, instant messaging, presence, and video conferencing. It will also allow existing VoIP systems to interface with the conventional PSTN and mobile phone networks.

"Dual mode" telephone sets, which allow for the seamless handover between a cellular network and a Wi-Fi network, are expected to help VoIP become more popular.[15]

Phones such as the NEC N900iL, many of the Nokia Eseries and several other Wi-Fi enabled mobile phones have SIP clients built into the firmware. Such clients operate independently of the mobile phone network (however some operators choose to remove the client from subsidised handsets). Some operators such as Vodafone actively try to block VoIP traffic from their network.[16] Others, like T-Mobile, have refused to interconnect with VoIP-enabled networks as was seen in the legal case between T-Mobile and Truphone, which ultimately was settled in the UK High Court in favour of the VoIP carrier.[17]
Corporate use

Because of the bandwidth efficiency and low costs that VoIP technology can provide, businesses are gradually beginning to migrate from traditional copper-wire telephone systems to VoIP systems to reduce their monthly phone costs.[18]

VoIP solutions aimed at businesses have evolved into "unified communications" services that treat all communications—phone calls, faxes, voice mail, e-mail, Web conferences and more—as discrete units that can all be delivered via any means and to any handset, including cellphones. Two kinds of competitors are competing in this space: one set is focused on VoIP for medium to large enterprises, while another is targeting the small-to-medium business (SMB) market.[19]

VoIP runs both voice and data communications over a single network, which can significantly reduce infrastructure costs.[20]

The prices of extensions on VoIP are lower than for PBXs and key systems. VoIP switches run on commodity hardware, such as PCs or Linux systems. Rather than closed architectures, these devices rely on standard interfaces.[20]

VoIP devices have simple, intuitive user interfaces, so users can often make simple system configuration changes. Dual-mode cellphones enable users to continue their conversations as they move between an outside cellular service and an internal Wi-Fi network, so that it is no longer necessary to carry both a desktop phone and a cellphone. Maintenance becomes simpler as there are fewer devices to oversee.[20]

Skype, which originally marketed itself as a service among friends, has begun to cater to businesses, providing free-of-charge connection between any users on the Skype network and connecting to and from ordinary PSTN telephones for a charge.[21]

In the United States the Social Security Administration (SSA) is converting its field offices of 63,000 workers from traditional phone installations to a VoIP infrastructure carried over its existing data network.[22][23]
Benefits
Operational cost

VoIP can be a benefit for reducing communication and infrastructure costs. Examples include:

    * Routing phone calls over existing data networks to avoid the need for separate voice and data networks.[24]
    * Conference calling, IVR, call forwarding, automatic redial, and caller ID features that traditional telecommunication companies (telcos) normally charge extra for are available free of charge from open source VoIP implementations.
    * Costs are lower, mainly because of the way Internet access is billed compared to regular telephone calls. While regular telephone calls are billed by the minute or second, VoIP calls are billed per megabyte (MB). In other words, VoIP calls are billed per amount of information (data) sent over the Internet and not according to the time connected to the telephone network. In practice the amount charged for the data transferred in a given period is far less than that charged for the amount of time connected on a regular telephone line.
Flexibility

VoIP can facilitate tasks and provide services that may be more difficult to implement using the PSTN. Examples include:

    * The ability to transmit more than one telephone call over a single broadband connection[25] without the need to add extra lines.
    * Secure calls using standardized protocols (such as Secure Real-time Transport Protocol). Most of the difficulties of creating a secure telephone connection over traditional phone lines, such as digitizing and digital transmission, are already in place with VoIP. It is only necessary to encrypt and authenticate the existing data stream.[26]
    * Location independence. Only a sufficiently fast and stable Internet connection is needed to get a connection from anywhere to a VoIP provider.
    * Integration with other services available over the Internet, including video conversation, message or data file exchange during the conversation, audio conferencing, managing address books, and passing information about whether other people are available to interested parties.

Unlimited Free SMS Worldwide

Short Message Service (SMS)
 is a communication service component of the GSM  mobile communication system, using standardized communications protocols that allow the exchange of short text messages between mobile phone devices. SMS text messaging is the most widely used data application in the world, with 2.4 billion active users, or 74% of all mobile phone subscribers.[citation needed] The term SMS is used as a synonym for all types of short text messaging, as well as the user activity itself, in many parts of the world.

SMS as used on modern handsets was originally defined as part of the Global System for Mobile Communications (GSM) series of standards in 1985 as a means of sending messages of up to 160 characters, to and from GSM mobile handsets.[3] Since then, support for the service has expanded to include other mobile technologies such as ANSI CDMA networks and Digital AMPS, as well as satellite and landline networks.[citation needed] Most SMS messages are mobile-to-mobile text messages, though the standard supports other types of broadcast messaging as well.


Initial concept 


The idea of adding text messaging to the services of mobile users was latent in many communities of mobile communication services at the beginning of the 1980s. The first action plan of the CEPT Group , approved in December 1982, requested "The services and facilities offered in the public switched telephone networks and public data networks... should be available in the mobile system".  This target includes the exchange of text messages either directly between mobile stations, or transmitted via Message Handling Systems widely in use since the beginning of the 1980s.

The SMS concept was developed in the Franco-German GSM cooperation in 1984 by Friedhelm Hillebrand and Bernard Ghillebaert. The innovation in SMS is Short. The GSM system is optimized for telephony, since this was identified as its main application. The key idea for SMS was to use this telephony-optimized system, and to transport messages on the signaling paths needed to control the telephony traffic during time periods when no signaling traffic existed. In this way, unused resources in the system could be used to transport messages at minimal cost. However, it was necessary to limit the length of the messages to 128 bytes (later improved to 140 bytes, or 160 7-bit characters), so that the messages could fit into the existing signaling formats.

This concept allowed SMS to be implemented in every mobile station, by updating its software. This concept was instrumental for the implementation of SMS in every mobile station ever produced and in every network from early days. Hence, a large base of SMS capable terminals and networks existed when the users began to utilize the SMS. A new network element required was a specialized Short Message Service Center, and enhancements were required to the radio capacity and network transport infrastructure to accommodate growing SMS traffic.


Early development


The technical development of SMS was a multi-national collaboration supporting the framework of standards bodies, and through these organizations the technology was made freely available to the whole world. This is described and supported by evidence in the following sections.

The first proposal which initiated the development of SMS was made by a contribution of Germany and France into the GSM group meeting in February 1985 in Oslo. This proposal was further elaborated in GSM subgroup WP1 Services (Chairman Martine Alvernhe, France Telecom) based on a contribution from Germany. There were also initial discussions in the subgroup WP3 network aspects chaired by Jan Audestad (Telenor). The result was approved by the main GSM group in a June '85 document which was distributed to industry. The input documents on SMS had been prepared by Friedhelm Hillebrand (Deutsche Telekom) with contributions from Bernard Ghillebaert (France Télécom).

SMS was considered in the main GSM group as a possible service for the new digital cellular system. In GSM document "Services and Facilities to be provided in the GSM System", both mobile-originated and mobile-terminated short messages appear on the table of GSM teleservices.

The discussions on the GSM services were concluded in the recommendation GSM 02.03 "TeleServices supported by a GSM PLMN". Here a rudimentary description of the three services was given:
  1. Short message Mobile Terminated (SMS-MT)/ Point-to-Point: the  ability of a network to transmit a Short Message to a mobile phone. The  message can be sent by phone or by a software application.
  2. Short message Mobile Originated (SMS-MO)/ Point-to-Point: the  ability of a network to transmit a Short Message sent by a mobile phone.  The message can be sent to a phone or to a software application.
  3. Short message Cell Broadcast.

The material elaborated in GSM and its WP1 subgroup was handed over  in Spring 1987 to a new GSM body called IDEG (the Implementation of Data  and Telematic Services Experts Group), which had its kickoff in May  1987 under the chairmanship of Friedhelm Hillebrand (German Telecom).  The technical standard known today was largely created by IDEG (later  WP4) as the two recommendations GSM 03.40 (the two point-to-point  services merged together) and GSM 03.41 (cell broadcast).
WP4 created a Drafting Group Message Handling (DGMH), which was  responsible for the specification of SMS. It was chaired by Finn Trosby  (Telenor). DGMH had about five to eight participants (Finn Trosby  mentions as a contributor Alan Cox of Vodafone). The first action plan  mentions for the first time the Technical Specification 03.40  “Technical realisation of the Short Message Service”. Responsible editor  was Finn Trosby. The first draft of the technical specification was  completed in November 1987   A comprehensive description .
The work on the draft specification continued in the following few  years, where Kevin Holley of Cellnet (now Telefonica O2 UK) played a  leading role. Besides the completion of the main specification GSM  03.40, the detailed protocol specifications on the system interfaces  also needed to be completed.


Support in  other architectures


The Mobile Application Part (MAP) of the SS7 protocol included support for the transport of Short Messages through the Core Network from its inception.  MAP Phase 2 expanded support for SMS by introducing a separate operation code for Mobile Terminated Short Message transport.  Since Phase 2, there have been no changes to the Short Message operation packages in MAP, although other operation packages have been enhanced to support CAMEL SMS control.

From 3GPP Releases 99 and 4 onwards, CAMEL Phase 3 introduced the ability for the Intelligent Network (IN) to control aspects of the Mobile Originated Short Message Service,while CAMEL Phase 4, as part of 3GPP Release 5 and onwards, provides the IN with the ability to control the Mobile Terminated service. CAMEL allows the gsmSCP to block the submission (MO) or delivery (MT) of Short Messages, route messages to destinations other than that specified by the user, and perform real-time billing for the use of the service. Prior to standardized CAMEL control of the Short Message Service, IN control relied on switch vendor specific extensions to the Intelligent Network Application Part (INAP) of SS7.


Early implementations


The first SMS message  was sent over the Vodafone GSM network in the United Kingdom on 3 December 1992, from Neil Papworth of Sema Group (now Airwide Solutions) using a personal computer to Richard Jarvis of Vodafone using an Orbitel 901 handset. The text of the message was "Merry Christmas".[20]  The first SMS typed on a GSM phone was sent by Riku Pihkonen, an engineering student at Nokia, in 1993.

The first commercial deployment of a Short Message Service Center (SMSC) was by Aldiscon (now Acision) with TeliaSonera in Sweden in 1993, followed by Fleet Call (now Nextel) in the US, Telenor in Norway and BT Cellnet (now O2 UK) later in 1993. All first installations of SMS gateways were for network notifications sent to mobile phones, usually to inform of voice mail messages. The first commercially sold SMS service was offered to consumers, as a person-to-person text messaging service by Radiolinja (now part of Elisa) in 1993. It should be noted that most early GSM mobile phone handsets did not support the ability to send SMS text messages, and Nokia was the only handset manufacturer whose total GSM phone line in 1993 supported user-sending of SMS text messages.

Initial growth was slow, with customers in 1995 sending on average only 0.4 messages per GSM customer per month. One factor in the slow takeup of SMS was that operators were slow to set up charging systems, especially for prepaid subscribers, and eliminate billing fraud which was possible by changing SMSC settings on individual handsets to use the SMSCs of other operators.

Over time, this issue was eliminated by switch-billing instead of billing at the SMSC and by new features within SMSCs to allow blocking of foreign mobile users sending messages through it. By the end of 2000, the average number of messages reached 35 per user per month, and by Christmas Day 2006, over 205 million messages were sent in the UK alone.

It is also alleged that the fact that roaming customers, in the early days, rarely received bills for their SMSs after holidays abroad had a boost on text messaging as an alternative to voice calls.



Text messaging  outside GSM


SMS was originally designed as part of GSM, but is now available on a wide range of networks, including 3G networks. However, not all text messaging systems use SMS, and some notable alternate implementations of the concept include J-Phone's SkyMail and NTT Docomo's Short Mail, both in Japan. E-mail messaging from phones, as popularized by NTT Docomo's i-mode and the RIM BlackBerry, also typically use standard mail protocols such as SMTP over TCP/IP.


SMS today


4.1 Trillion SMS text messages were sent in 2008. Commercially, SMS is a massive industry in 2006, worth over 81 billion dollars globally.[25]  SMS has an average global price of 0.11 USD, while costing providers almost nothing. Mobile networks charge each other so-called interconnect fees of at least £0.03 when connecting between different phone networks.





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